Managing Difficult People In A Week is a simple and straightforward guide to being a better manager, giving you everything you need to know in just seven short chapters. From preventing difficult behaviour to managing conflict, you'll discover the insider secrets you need to know in order to successfully manage difficult people.This book introduces you to the main themes and ideas of managing difficult people, giving you a basic knowledge and understanding of the key concepts, together with practical and thought-provoking exercises. Whether you choose to read it in a week or in a single sitting, Managing Difficult People In A Week is your fastest route to success:Sunday: Understanding and preventing difficult behaviourMonday: Developing your skills for managing difficult peopleTuesday: More advanced skills for managing difficult peopleWednesday: Managing specific types of difficult behaviourThursday: Feedback that works and critical converstionsFriday: Managing conflictSaturday: Getting support and escalating issuesABOUT THE SERIESIn A Week books are for managers, leaders, and business executives who want to succeed at work. From negotiating and content marketing to finance and social media, the In A Week series covers the business topics that really matter and that will help you make a difference today. Written in straightforward English, each book is structured as a seven-day course so that with just a little work each day, you will quickly master the subject. In a fast-changing world, this series enables readers not just to get up to speed, but to get ahead.
Best Price: £9.99 from Waterstones
Stockist | Catalogue Product Name | Price | |
---|---|---|---|
Waterstones View other Products from Waterstones |
Managing Difficult People in a Week | £9.99 | More Information and Buy |
Related Products
Dealing With Difficult People In A Week The ability to deal with difficult people is crucial to anyone who wants to advance their career. Written by Brian Salter and Naomi Langford-Wood, leading experts on dealing with difficult people as both... |
£7.99
More Information |
|
Difficult Conversations In A Week Difficult conversations just got easierHow do you deal professionally with a colleague whose work is seriously below standard? A supplier who is always late? Saying 'no' graciously? Giving someone bad... |
£9.99
More Information |
|
Managing yourself just got easierOne of the most important aspects of being a manager is being able to manage yourself and the first step to doing this effectively is becoming aware of yourself and evaluating... |
£10.99
More Information |
|
Managing Stress At Work In A Week Managing stress just got easierThis book is written for managers as a simple, practical guide to the principles and techniques for managing stress at work. It looks at stress from an organizational perspective... |
£10.99
More Information |